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Synnovis cyberattack: patient data stolen and posted online

London-based pathology services partnership Synnovis has issued a further update following the recent cyberattack, confirming that patient information published online was stolen from its systems.

In a separate update posted 24 June, the NHS commented: "Local health systems will continue to work together to manage the impact on patients with additional resources put in to ensure urgent blood samples can still be processed, while laboratories are now able to see historic patient records."

The NHS is publishing regular updates on the situation and how the incident continues to affect services at Guy’s and St Thomas’ NHS Foundation Trust and King’s College Hospitals NHS Trust, as well as other health and pathology services across the capital.

Synnovis’ update, also published 24 June, said: “An analysis (of the stolen information) is already underway. This analysis, conducted by technical experts aims to confirm what information it contains. Unfortunately, it is too soon to be able to confirm the exact nature of the information and the organisations and individuals it relates to. From a limited and initial review conducted over the weekend, our understanding as of yesterday is:

• There was no evidence that the Laboratory Information Management Systems databases had been posted. These are the main systems holding the patient test requests and results.

• However, our administrative working drive has been posted in partial and fragmented form. This will contain some fragments of patient identifiable data. Understanding this is our current priority.

• The area where we store payroll information has not been published, but more needs to be done to review other data that has been published relating to our employees.

We and the technical experts who are supporting us are working as fast as we can to try to be able to confirm more details and appreciate that waiting will potentially cause people some concern. We will keep our service users, employees and partners updated as the investigation progresses.”

 

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