Moves to safeguard consumer interests around PCR testing welcomed
Randox has responded to a recent announcement on PCR testing by the Consumer and Markets Authority (CMA).
A spokesperson for Randox said: “We welcome the role played by the CMA, with our full cooperation, in ensuring that consumers continue to get a fair deal during the COVID emergency.
“Randox has been happy to engage fully with the CMA from the outset to ensure in the interests of its customers while the company delivers millions of COVID-19 PCR tests to facilitate vital international travel against the changing requirements of governments.
“As the industry leader, Randox has been in the ideal position to both review the services required to support the international traveller and provide a consumer-industry standard of Terms and Conditions. These have, of necessity, evolved over time.
“In working with the CMA, Randox’s aim has been to ensure absolute fairness whilst building and providing critical services in a highly volatile and demanding environment.”
Click on the link below for the full statement.