Full and rapid automation upgrade with no interruption to service

Ensuring that its customers can achieve, or even surpass, their key performance indicators (KPIs) for results turnaround times is a top priority for Beckman Coulter, regardless of where they are within the cycle of their managed service contract. Portsmouth Pathology Service operates a 24/7 service and has used Beckman automation equipment for over a decade. Therefore, when a full system upgrade to its new generation Power Express automation was required, Beckman rose to the challenge and implemented with absolutely no interruption to pathology services.  

                Portsmouth Pathology Service is one of the largest pathology services in the UK, employing more than 350 staff, performing over 10 million individual tests per year in the blood sciences laboratory alone. Operating 24/7 from a purpose-built laboratory complex located on the Queen Alexandra Hospital site, Portsmouth Pathology Service provides a full emergency, routine diagnostic and clinical interpretative service for in-patients and out-patients, as well as for over 90 GP practices. In addition, it provides specialist services on behalf of other NHS and private healthcare organisations.

                Given the scale of Portsmouth Pathology Services’ operation, it is essential that it meets its KPIs for turnaround times (TATs) consistently. In order to achieve this, Portsmouth has invested heavily in automation and new technology, ensuring the delivery of a high-quality, cost-effective and responsive pathology service to patients and clinicians alike.