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Corporate social responsibility: examples of impact on society

From helping disadvantages youngsters to taking part in a gruelling endurance challenge, Sysmex UK is taking its social responsibilities very seriously, as Simon Kimber explains. (Image: www.commons.wikimedia.org Banavie)

Businesses in UK and beyond are coming under increasing scrutiny from their customers, not just in terms of the quality of the services and products that they supply but also their overall impact on society. This applies to all companies whether they are serving consumers or, in the case of NHS suppliers, business customers.

There is an increasing expectation that business partners and suppliers to the NHS will seek to follow ethically responsible practices and demonstrate an eco-friendly approach to their operations. This all falls under the umbrella of Corporate Social Responsibility (CSR), which can be defined as the way that businesses manage their activities to produce an overall positive impact on society.

To address CSR, companies need to consider two aspects of their operations: i) the quality of their management, both in terms of people and processes (the internal community), and ii) the nature and quantity of their impact on society in the local and wider communities (external community).

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