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Ethos, Histos and Pathos: the three laboratory musketeers

Every manager in cellular pathology experiences the demand for savings and the implementation of Lean management and Six Sigma; however, lack of money eats into morale. Solutions are proffered that may appear unwieldy, ill-organised, even unrealistic, and have no regard for the fact that a service has to be provided. Here, Sue Wollington provides an alternative solutions for the 21st century.

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